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Thursday, February 12, 2015

Ah, the world of e-commerce never ceases to amaze me and keeps me very busy.

I have been selling on ebay since 2008 (?) and have maintained a 100% feedback despite myself.  I sell mostly bird seed catchers which is a band that goes around the cage to deflect the seeds back into the bottom of the cage.  I sew these to order in the size and color that the customer wants.  If they are buying, they might as well buy something they like.

Occasionally I will exchange many emails to arrive at what I have on hand and what they want for thier home.  Usually it goes something like this:
"What color do you want?"
"What color do you have?"
"What color do you want?'"
"Grey."
"Great!"
This conversation takes 1 1/2 minutes.  But occasionally I get a person who is probably lonely and wants something special.  This was a very interesting discourse and I am still laughing about it so thought I would share it with you.  Names have been blocked to protect the sender.


Dear loumercer3,

my question is this simply: I bought one of the kind that does not have a bottom, but the seeds just fall out the bottom part so no good. It is like a see through mesh and white color. To me non mesh kind is dumb, as you cannot see the birds through them. The mesh does not get torn and is fine to me. Yes maybe not as tough, but I have had no problem and it was half the price - just no bottom part. SO, can you make me a see through mesh kind with a bottom? => I do not care if the boittom is solid material as you do not see it really. I just want the mesh kind, to be able to see the birds better. Others that are mesh are colored, BUT the sheer white looks the best (more neutral and see through) and sellls the most.. If I invented these I would make it as clear as possible, not even white. And have a bottom on them. I do not understand why I see none on the whole eBay like that. So le me know if you can make me this and is it extra cost? I need this size. Thank you, William

I replied:


Dear bazmart,
I do not sew net, mesh or chiffon which is what you are describing.  First it is very hard to sew, does not hold up well and I worry about tiny toenails getting hung up in the net.  Sorry.
Loumercer3.

He sent the same email
Dear loumercer3,

Once more:      my question is this simply: I bought one of the kind that does not have a bottom, but the seeds just fall out the bottom part so no good. It is like a see through mesh and white color. To me non mesh kind is dumb, as you cannot see the birds through them. The mesh does not get torn and is fine to me. Yes maybe not as tough, but I have had no problem and it was half the price - just no bottom part. SO, can you make me a see through mesh kind with a bottom? => I do not care if the boittom is solid material as you do not see it really. I just want the mesh kind, to be able to see the birds better. Others that are mesh are colored, BUT the sheer white looks the best (more neutral and see through) and sellls the most.. If I invented these I would make it as clear as possible, not even white. And have a bottom on them. I do not understand why I see none on the whole eBay like that. So le me know if you can make me this and is it extra cost? I need this size. Thank you, William

And I replied.
Dear bazrmart,

I am sorry, but this is the issue...I will not under any conditions for any price sew a mesh seed catcher either with or without a bottom.


Lou Mercer
And he replied:

Dear loumercer3,

ok thanx for reply. Here is the deal. Only you and 1 other seller make these in bigger size and they said (nicely I may add) that they could not also. My wife has an older singer sewing machine left to her by her mother. She got if fixed for $100 (it is the real good kind everyone wants that is like one of the best old kind). BUT, she won't do it as too lazy (poor me). SO, I will just sew a bottom on it by hand myself. And I think I may find a way to have them made myself (plenty of Guatamalen people in Florida who will work cheap. And be your competitor on eBay (no I am not kidding). Again, you can see the birds through them, so I will bet people will buy them way more than the others. Like I say, the white mesh looks the most see thru more than the color ones, and it sells the most by far. So if I make it even more see thru and add a bottom I will take a good market share. Have a nicer day!

And I replied:

Dear bazrmart,

I wish you much luck in your endeavor. I am 73 years old and would like nothing better than to retire and move up in the mountains away from wifi and all its's entanglements. Too bad your wife is lazy, but like you said, lots of cheap labor around. I think I will raise my prices and help you out.

Lou

 So there you have it.  I may have been a bit strong in my reply, but such is life!  As of yet, I have had no answer to the last email and if I am really lucky he is now out searching for a Guatamalen with a sewing machine who is interested in replacing his lazy wife!  LOL



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